Terms and Conditions – Bombay Cab
Last Updated: 31st August 2026Welcome to Bombay Cab. By booking a cab with us via our website (bombaycab.in), WhatsApp, or phone, you agree to the following terms and conditions.
1. Booking & Payment Terms
- 1.1. A 30% advance is mandatory to confirm any booking. A booking is not confirmed until the advance is received.
- 1.2. The advance is non-refundable, except as per our Cancellation Policy.
- 1.3. The balance payment must be paid before the trip starts, via UPI, bank transfer, or cash.
- 1.4. For PayPal or international card payments, a 7% gateway charge is applicable, and ID proof is mandatory.
- 1.5. We do not accept crypto payments, cheques, or overpayments with refund requests.
2. Pricing & Charges
- 2.1. All prices are as per the quotation shared via WhatsApp or email.
- 2.2. Toll, parking, airport entry, and state permit charges are extra, charged as per actuals, and payable by the customer.
- 2.3. Mumbai–Goa / Mumbai–Pune one-way fares include return toll and return fuel for the driver. Distance is calculated from the customer’s pickup to drop location via Google Maps.
- 2.4. A driver Daily Allowance (DA) applies for night driving after 10 PM.
- 2.5. A GST invoice is available on request. 5% GST is added if an invoice is required.
3. Cancellation & Refund
As per our Cancellation & Refund Policy: https://bombaycab.in/cancellation-refund-policy/
4. Customer Responsibilities
- 4.1. The customer must provide a correct pickup address, time, and phone number.
- 4.2. The customer must carry valid ID proof during travel.
- 4.3. Luggage must be within the vehicle’s capacity. Bombay Cab is not responsible for loss of luggage or belongings.
- 4.4. Smoking, consuming alcohol, or any illegal activity is strictly prohibited inside the cab.
- 4.5. Any damage to the vehicle caused by the customer will be charged at actual repair cost.
5. Vehicle & Driver
- 5.1. The vehicle model/number shared is indicative. A similar-category vehicle may be provided.
- 5.2. AC will be switched off in hilly areas and during steep climbs to protect the engine.
- 5.3. Drivers will follow standard speed limits and traffic rules. Requests for rash driving will not be accommodated.
- 5.4. Driver food and night stay arrangements for multi-day trips are the customer’s responsibility.
6. Journey & Delays
- 6.1. Times mentioned are approximate and may vary due to traffic, weather, or road blockages.
- 6.2. Bombay Cab is not responsible for missed flights, trains, or events due to delays.
- 6.3. For outstation trips, one day means 12 hours and 300 km, unless otherwise specified.
7. WhatsApp Booking Proof
All quotations, advance confirmations, and chats conducted on WhatsApp at +91-7506655935 will be considered valid proof of booking and agreement to these terms.
8. Limitation of Liability
In the event of an accident, theft, or natural calamity, our liability is limited to a refund of the advance amount only. We are not liable for any indirect losses.
9. Governing Law
All disputes are subject to the exclusive jurisdiction of the courts in Mumbai.
10. Contact
Bombay Cab: Salasar Bluebell, Mira Road East, Mumbai, Mira Bhayandar, Maharashtra 401107
Phone: +91-7506655935 / +91-9930656166 Email: bombaycab.in@gmail.com
By using our website and services, you agree to these Terms and Conditions.
